Everyday ConsultationsEC 01B1 — Beginner/Intermediate

How to Book a Doctor's Appointment by Phone in English

14min · What the receptionist asks, what to say, and how to ask for something sooner · Free PDF

EC 01 — Free transcript

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How to book a GP appointment by phone, from both sides of the call. For anyone who will be a patient in an English-speaking country, and for healthcare staff who answer the phone. Claire has had a cough for a week. She calls Elmwood Surgery, and the first appointment is nine days away. Listen to the call, hear the key lines slowly, learn what the receptionist says and what the patient says, then practise both sides yourself. Level: B1.

YOUR HOSTS

Nadia

Nadia

Patient
Tom

Tom

Receptionist

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